News
Our lobbies are open again. Please note our special requirements.
Posted 1 month ago
Our lobbies are open, effective Monday, May 11, 2020.
At Friends and Family Credit Union, our top priority is always the safety and security of our members and employees. You can be confident that we are disinfecting all teller stations and high traffic “touch” areas. In addition, all teller windows have protective Plexiglas shields.
Per Governor DeWIne’s orders for businesses re-opening, please read our lobby requirements:
There will be a limited number of members permitted in our lobby.
Social distancing will apply. We ask that you comply and adhere to the markings that are on the lobby floor proper distancing.
Our employees will be wearing masks. We are not requiring members to do so. However, if you choose to wear a mask we may ask you to provide a photo ID.
Restrooms will not be available during this re-opening phase.
The Coin Counter machine will not be available.
Finally, we ask that if you are not feeling well please do not enter our lobby until you are in good health.
More information is available on our UPDATE PAGE.
Annual Meeting Re-scheduled
Posted 3 months ago
Our Annual Meeting, originally set for April 19th, has been re-scheduled to:
Sunday, September 20, 2020
Executive Events Center, 5211 Tuscarawas St. West,
1 p.m. to 4 p.m.
We will contact all members who have already purchased ticket(s).
You will have the choice to keep your existing tickets and use them for September 20th, or we will offer you a refund. For those who have yet to purchase tickets we will have further information available to you pertaining to ticket purchases in the future.
You may be able to skip your July or August loan payment
Posted 2 months ago
Friends & Family Credit Union’s Skip-A-Pay program allows qualified members to skip July or August monthly payments on certain loans. Details will be sent in a mailer in June or feel free to contact us at any of our three locations.
No Credit History? No Co-Signer? No problem with our First-Time Buyer Auto Loan
Posted 1 year ago
We know everyone does not have a long credit history or a co-signer available. Our loan officers work with you to finance your first car or truck with a low rate and affordable monthly payments.
• No Credit History Required
• $1,200 Minimum Monthly Income
• $999 Security Deposit (to deposit in your FFCU savings account, where it earns interest)
• Direct Deposit or Auto Pay Required
Visit one of our branches to apply in person or call our Loan Department at our Main Office at 330-832-1371.
Friends and Family named best Bank/Credit Union in 2019 Independent Readers Awards
Posted 6 months ago
Readers of the Independent Newspaper and IndeOnline.com have voted Friends and Family Credit Union as the Best Bank/Credit Union for the eighth straight year.
Readers also voted Friends and Family as Best in three other Readers Choice Awards:
• Best Employer
• Best Customer Service
• Best Downtown Business
Thank you to everyone in our community who voted for us! We are owned by our members and exist to serve you with great rates and excellent service!
Refinance your auto loan from another letter and get up to $500 Cash Back and No Payments for 90 Days
Posted 9 months ago
You can now refinance your vehicle loan from another lender with rates as low as 3.99% APR and we will give you up to $500 with no payment for 90 days.
But hurry… this is a limited-time offer. Call or stop in any of our three locations and refinance your auto loan today.
*APR= Annual Percentage Rate. Additional restrictions may apply. This offer applies to new vehicles and used vehicles refinanced from other institutions. All rates and promotions subject to change without notice. A processing fee of $190 will be assessed. Sample monthly payment of a $12,000 loan for 72 months at 3.99% APR would be approximately $187.69. Loan rate is determined by term, year of vehicle and personal credit history.
Board Nominations Announced
Posted 6 months ago
Thank you, members, for your patronage and support. Our members are the true foundation of Friends & Family Credit Union. We are a cooperative financial institution owned and managed by the people who use its services - you, our members.
A volunteer board is one of the primary differences between a credit union and a bank. This year, we have two seats up for election. Nominated for three-year terms are: Gary Lucas and Melville “Bud” Maier.
The election will not be conducted by ballot, and there will be no nominations from the floor when there is at least one nominee for each position. Friends & Family Credit Union provides for the acceptance of additional nominations from the membership.
If you are interested in running for the board of directors, send a letter of interest with a statement of biographical data, qualifications and willingness to serve the appropriate term. The letter must be received at the credit union no later than March 2, 2020.
Inactive accounts could mean loss of cash
Posted 9 months ago
Did you know you could lose money in an inactive account? By law, Friends & Family Credit Union is required to automatically release any funds to the State of Ohio from an account with five years of inactivity. To avoid this happening to you, keep your account active with just one transaction per year. Perhaps pick a date to annually make the deposit, such as an anniversary, birthday or even at income tax time. Call Friends & Family Credit Union, if you have concerns or questions at 330-832-1371.
NOTICE: We have changed our funds availability policy for deposits at ATMs
Posted 1 year ago
We have changed our funds availability policy regarding deposits at ATMs. The changes will be in effect on May 23, 2019.
Our previous policy stated that the availability of funds deposited at ATMs owned and operated by the Credit Union will be available for withdrawal on the same business day. Now, for check deposits over $200 made at ATMs owned and operated by the Credit Union will be available for withdrawal on the 3rd business day following the day of deposit. However, the first $200 of that deposit will be available immediately.
Check deposits over $200 made at ATMs not owned and operated by the Credit Union will be available for withdrawal on the 5th business day following the day of deposit. The first $200 is available immediately.
This policy change applies to all accounts.
Other conditions apply, which may further delay availability. Please read the entire notice here for complete information.
Our mobile app gives you easier access to your accounts
Posted 2 years ago
Download our helpful App for your smartphone and get convenient access to your Friends and family accounts.
You must be enrolled in Online Banking prior to installing or signing into the new app. If you are not presently enrolled in Online Banking, simply click the online banking link on our home page. Once enrolled, you can proceed to install the new mobile banking app.
Log into Online Banking, then click on MOBILE BANKING and follow the instructions. We are confident you will love the new enhanced services that the mobile app will provide, such as Bill Pay, Person to Person payments, and more!!
Find more information on our MOBILE BANKING PAGE.
If you have any questions please contact our office at 330-832-1371, option 4.
Thank you for being a Friend of the Family!
Download the free App to find 5,000 Shared Branches
Posted 3 years ago
Friends And Family Credit Union is a member of the CO-OP Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch.
There are no additional fees associated with this service. Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the CO-OP logo at participating credit unions.
Friends and Family Credit Union voted as Best in Independent Readers’ Choice Awards
Posted 2 years ago
Thank you for again voting Friends and Family Credit Union Number One in the Independent Readers’ Choice Awards!
Readers of the newspaper and its website at indeonline.com voted Friends and Family as “Best” in two categories.
• Best Bank/Credit Union (Our Seventh Consecutive Year)
• Best Downtown Business
We thank you for your confidence in us and we enjoy serving you!
