Branch Locations & Hours
Effective Oct. 31, 2022, all branches have new hours:
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
- Main Phone: 330-832-1371
- Online Banking
- ART (Audio Response Teller): 330-832-4384
- Find a CO-OP Shared Branch
- Find an ATM
- Lost or Stolen Debit/ATM Cards: 1-866-842-5208 immediately
- Lost or Stolen MasterCard: 1-888-999-3365 immediately
Main Branch & Operations Center
3920 Erie St. South, Massillon, OH 44646 [Map]
Phone: 330-832-1371
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
(Email is not a secure means of communication. Do not email private information such as account numbers).
Acme Fresh Market, Canton
Located inside Acme Fresh Market
2905 Whipple Ave. N.W, Canton, OH 44708 [Map]
Phone: 330-832-1371
Fax: 330-832-7650
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
(Email is not a secure means of communication. Do not email private information such as account numbers).
Downtown Massillon Office
46 Federal Ave. NW, Massillon, OH 44647 [Map]
Phone: 330-832-1371
Fax: 330-832-7650
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
(Email is not a secure means of communication. Do not email private information such as account numbers).
ATMs
ATMs are available at all three of our area branches. In addition, members can use thousands of surcharge-free ATMs within the national Alliance One and the MoneyPass networks. Look for the logos shown here at ATMs or search for an ATM by clicking on one of the logos.
You may also use your ATM card at any ATM displaying the Cirrus, FASTBANK or Pulse logos. These transactions may result in surcharges.
CO-OP Shared Branching
Friends And Family Credit Union is a member of the Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch. There are no additional fees associated with this service. Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the logo shown below at participating credit unions.
Wherever you, are, there is a Shared Branch nearby.
- Near your home
- Near your workplace
- Near your favorite vacation spot
- When you are on the road
2023 Holiday Closings Schedule
The Credit Union follows the Federal Reserve Holiday Schedule and will be closed or observe special hours on the following days:
- New Year’s Day -- Monday, January 2, 2023
- Martin Luther King Jr. Day -- Monday, January 16, 2023
- Washington’s Birthday (Presidents Day) -- Monday, February 20, 2023
- Memorial Day -- Monday, May 29, 2023
- Juneteenth National Independence Day -- Monday, June 19, 2023
- Independence Day -- Tuesday, July 4, 2023
- Labor Day -- Monday, September 4, 2023
- Columbus Day -- Monday, October 9, 2023
- Veterans Day -- Saturday, November 11, 2023
- Thanksgiving Day -- Thursday, November 23, 2023
- Christmas Eve -- Sunday, December 24, 2023
- Christmas Day -- Monday, December 25, 2023
- New Year’s Eve -- Sunday, December 31
- New Year’s Day -- Monday, January 1, 2024
