Contact Us

Main Phone: 330-832-1371 

Fax: 330-832-7650 

ART (Audio Response Teller): 330-832-4384

Email: Email Us
Email is NOT a secure means of communication. Do not email any private information such as account numbers. 

Lost or Stolen Debit/ATM Cards: Call 1-800-472-3272 immediately 

Lost or Stolen MasterCard: Call 1-888-999-3365 immediately  

Locations

Acme Fresh Market, Canton
Located inside Acme Fresh Market
2905 Whipple Ave. N.W, Canton, OH 44708
Phone: 330-832-1371
Fax: 330-832-7650 Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.

 Erie Street Branch
3920 Erie St. South, Massillon, OH 44646
Phone: 330-832-1371
Fax: 330-832-7650
Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.

Downtown Massillon Branch
46 Federal Ave NW, Massillon, OH 44647
Phone: 330-832-1371
Fax: 330-832-7650 Monday - Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m. 

ATMs
ATMs are available at all three of our area branches. In addition, members can use thousands of surcharge-free ATMs within the national Alliance One and the MoneyPass networks. Look for the logos at participating ATMs. You may also use your ATM card at any ATM displaying the Cirrus, FASTBANK or Pulse logos. These transactions may result in surcharges.  

CO-OP Shared Branching
Friends And Family Credit Union is a member of the Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch. There are no additional fees associated with this service. 

Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the logo shown below at participating credit unions. 

Find a Shared Branch near you, your workplace, or your travel destination using the online search.

About Us

Friends and Family Credit Union provides loans, savings, checking and other financial services to anyone who lives, works, worships or attends school in Stark County, Ohio. 

We also provide financial services to businesses and organizations in Stark County. 

We are a full-service cooperative financial institution with over $90 million in assets and serve more than 11,000 members. Our friendly staff is fully committed to serving our members. 

At Friends and Family, our members are the owners of the credit union. All earnings are returned to our members in the form of higher interest on savings, lower interest rates on loans, lower service fees, and new services. 

Members also elect a volunteer Board of Directors that sets the policies for the credit union. 

Join Friends And Family 

To become a member, you must live, work, worship or attend school in Stark County, Ohio. Family of current credit union members are also eligible to join. A deposit of $5.00 in a savings account is the only other requirement. Once you are a member, you have access to all of the many services Friends and Family offers. 

To join, visit any Friends and Family branch. You can print a Membership Application and bring it with you. Please bring a driver’s license or other authorized I.D. 

Our History 

Friends and Family Credit Union was founded as The Massillon Area Credit Union in 1958 to serve the financial needs of employees of the Massillon school system. In 2001, the credit union became a Community Charter to serve everyone in Stark County, Ohio. In 2011, the credit union changed its name to Friends and Family Credit Union.