You could win a $5,000 college scholarship with your video

Posted 2 weeks ago

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The Ohio Credit Union Foundation offers Ohio undergraduate credit union members the opportunity to apply for one of three scholarships by creating an interactive 1 to 2½-minute video. Members of Friends and Family Credit Union are eligible to apply.

Read more about the scholarship.

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Friends and Family Credit Union Names Jeanna Costanzo As President/CEO

Posted 3 months ago

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Massillon, OH -- October 20, 2021 -- The Board of Directors of Friends and Family Credit Union is pleased to announce the appointment of Jeanna Costanzo as the credit union’s new President/Chief Executive Officer.

Costanzo is scheduled to assume the President/CEO role upon the retirement of Nick Langenfeld on November 22. 2021. Langenfeld has successfully led the credit union for over 13 years.

“We are proud of what the credit union has accomplished under Nick’s leadership and know Jeanna has been a big part of that as a trusted member of our team these past 13 years, said Jim Triner, Board Chairman. ”After a national search, it became clear that Jeanna is the right person for the job: She is dedicated to the credit union and passionate about serving our members.“

”I am so excited that the credit union has selected Jeanna as the next CEO,“ said Nick Langenfeld, retiring President/CEO. ”She is a strong leader, a consummate professional, and believes deeply in the credit union movement. With her dedication and strengths, and working with a great management team and Board, this credit union will continue to flourish as it has over the last 13 years in providing financial services to its members.“

Friends and Family Credit Union was founded as a credit union for school employees and has expanded to serve all people in Stark County with their commitment to treating their members like family as they deliver on the credit union cooperative philosophy of People Helping People.

”I love this credit union, this team, and the members we serve,“ said Costanzo. ”I am grateful for what I have learned from Nick over the years I have spent here and appreciate the trust the Board has put in me, recognizing that I am ready to put that to use as the next President/CEO."

Ms. Costanzo is an accomplished financial management and accounting professional with over 15 years of experience. She has served as the VP-Accounting at Friends and Family Credit Union since 2008. In her time with the credit union, she has been a community and credit union advocate, including through volunteerism with the local community and with the Ohio Credit Union League.

Prior to joining Friends and Family, Ms. Costanzo spent 11 years with Banc Ohio Mortgage Corp. where she served as CFO/Loan Officer. Jeanna holds a Bachelor of Arts in Accounting from Walsh University in Canton, OH.

The search was completed in partnership with Humanidei + Rourke.


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Board of Directors updates and nomination

Posted 3 weeks ago

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Friends & Family Credit Union is a cooperative financial institution owned and managed by the people who use its services - you, our members. We have a volunteer board which is one of the primary differences between a credit union and a bank. This year, we have three seats up for election. There will be at least one nominee for each position. The election will not be conducted by ballot.

Nomionated for the three-year terms are: Bill Hamit, Jim Triner, and Tim Ross.

Friends & Family Credit Union accepts nominations from the membership. If you are interested in running for the board of directors, send a letter of interest with a statement of biographical data, qualifications, and willingness to serve the appropriate term. The letter must be received at the credit union no later than March 1, 2022.

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Earn triple points with our Platinum Rewards Mastercard. Limited Time Only!

Posted 4 months ago

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Reward yourself by earning points by simply using your FFCU Platinum Mastercard.

For a limited time, you earn 3 points for every dollar spent with your FFCU Platinum Rewards Mastercard.

Redeem your Platinum Mastercard points for:

• Gift Cards for Major Retailers and Department Stores

• Gift Cards for Major Retailers and Department Stores

• Restaurants

• Airline Travel

• Hotels

• Rental Cars

You can even reward yourself by redeeming your points for cash back!

Secure your FFCU Platinum Mastercard by calling 330-832-1371, ext. 2110 or read more about the Rewards Mastercard.

Now more than ever, it’s time to bring a Friend into the Family!

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Tis the season to beware of Holiday Scams

Posted 2 months ago

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The holidays bring family and food and gifts… but they also bring scammers who want to steal your money and personal information.

Be aware of the tricks these scammers use to fool you. They present themselves as legitimate businesses or government agencies on the Internet, over emails, texts and phone calls, and in person.

Read our new article and don’t fall for Holiday Scams.

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You may be able to skip your December loan payment

Posted 3 months ago

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Take a month off from your loan payment with Friends & Family Credit Union’s Skip-A-Pay program for qualified members. You could skip your December monthly payment on certain loans.

Contact us for more information.

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Keep your accounts active so you don’t lose money

Posted 3 months ago

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Did you know you could lose money in an inactive account? By law, Friends & Family Credit Union is required to automat­ically release any funds to the State of Ohio from an account with five years of inactivity.

To avoid this happening to you, keep your account active with just one transaction per year. Pick a date to annually make the deposit, such as an anniversary, birthday or even at income tax time.

Call Friends & Family Credit Union if you have concerns or questions at 330-832-1371.

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Refinance your vehicle loan from another lender and get cash back, a low rate, and no payments for 90 days

Posted 11 months ago

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Refinance your vehicle loan from another financial institution now and get a low rate, cash back, and no payments for 90 days.*

This is a limited time offer. Apply online, call 330-832-1371 or visit one of our branches.

*Additional restrictions may apply. All rates and promotions are subject to change without notice. APR = Annual Percentage Rate. This offer applies to new vehicles and used vehicles refinanced from other institutions. A processing fee of $190 will be assessed. Sample monthly payment of a $12,000 loan for 72 months at 2.99% APR would be approximately $182.87. Loan rate is determined by term, year of vehicle and personal credit history.

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No Credit History? No Co-Signer? No problem with our First-Time Buyer Auto Loan

Posted 3 years ago

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We know everyone does not have a long credit history or a co-signer available. Our loan officers work with you to finance your first car or truck with a low rate and affordable monthly payments.

• No Credit History Required

• $1,200 Minimum Monthly Income

• $999 Security Deposit (to deposit in your FFCU savings account, where it earns interest)

• Direct Deposit or Auto Pay Required

Visit one of our branches to apply in person or call our Loan Department at our Main Office at 330-832-1371.

Read more about this Special Offer.

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Friends and Family named best Bank/Credit Union in 2019 Independent Readers Awards

Posted 2 years ago

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Readers of the Independent Newspaper and have voted Friends and Family Credit Union as the Best Bank/Credit Union for the eighth straight year.

Readers also voted Friends and Family as Best in three other Readers Choice Awards:

• Best Employer

• Best Customer Service

• Best Downtown Business

Thank you to everyone in our community who voted for us! We are owned by our members and exist to serve you with great rates and excellent service!

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NOTICE: We have changed our funds availability policy for deposits at ATMs

Posted 2 years ago

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We have changed our funds availability policy regarding deposits at ATMs. The changes will be in effect on May 23, 2019.

Our previous policy stated that the availability of funds deposited at ATMs owned and operated by the Credit Union will be available for withdrawal on the same business day. Now, for check deposits over $200 made at ATMs owned and operated by the Credit Union will be available for withdrawal on the 3rd business day following the day of deposit. However, the first $200 of that deposit will be available immediately.

Check deposits over $200 made at ATMs not owned and operated by the Credit Union will be available for withdrawal on the 5th business day following the day of deposit. The first $200 is available immediately.

This policy change applies to all accounts.

Other conditions apply, which may further delay availability. Please read the entire notice here for complete information.

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Our mobile app gives you easier access to your accounts

Posted 3 years ago

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Download our helpful App for your smartphone and get convenient access to your Friends and family accounts.

You must be enrolled in Online Banking prior to installing or signing into the new app. If you are not presently enrolled in Online Banking, simply click the online banking link on our home page. Once enrolled, you can proceed to install the new mobile banking app.

Log into Online Banking, then click on MOBILE BANKING and follow the instructions. We are confident you will love the new enhanced services that the mobile app will provide, such as Bill Pay, Person to Person payments, and more!!

Find more information on our MOBILE BANKING PAGE.

If you have any questions please contact our office at 330-832-1371, option 4.

Thank you for being a Friend of the Family!

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Download the free App to find 5,000 Shared Branches

Posted 4 years ago

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Friends And Family Credit Union is a member of the CO-OP Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch.

There are no additional fees associated with this service. Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the CO-OP logo at participating credit unions.

Find a Shared Branch and Download The Free App

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