Privacy Policy

THE FRIENDS AND FAMILY CREDIT UNION
PRIVACY POLICY

Our Privacy Policy is available as a PDF here. Please contact us if you have questions about our policy.

PRIVACY NOTICE

What does Friends and Family Credit Union do with your personal information?

WHY?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT?

The types of personal information We collect and share depend on the product or service you have with Us. This information can include:

• Social Security number and credit scores
• Account balances and overdraft history
• Payment history and credit card or other debt

HOW?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Friends and Family Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does Friends and Family Credit Union Share? YES
Can you limit this sharing? No

For our marketing purposes - to offer our products and services to you.
Does Friends and Family Credit Union Share? YES
Can you limit this sharing? No

For joint marketing with other financial companies.
Does Friends and Family Credit Union Share? YES
Can you limit this sharing? No

For our affiliates’ everyday business purposes - information about your transactions and experiences.
Does Friends and Family Credit Union Share? NO
Can you limit this sharing? We don’t share

For our affiliates’ everyday business purposes - information about your creditworthiness.
Does Friends and Family Credit Union Share? NO
Can you limit this sharing? We don’t share

For non-affiliates to market to you.
Does Friends and Family Credit Union Share? YES
Can you limit this sharing? YES

TO LIMIT OUR SHARING

• Call 330-832-1371 #4 and our menu will prompt you through your choice(s).

Please note:
If you are a new customer (member), we can begin sharing your information 30 days from the date that we sent this notice. When you are no longer a customer (member), we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

QUESTIONS?

Call 832-1371 #4

WHO WE ARE

Who is providing this notice?
Friends and Family Credit Union

WHAT WE DO

How does Friends and Family Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Friends and Family Credit Union protect my personal information?
We collect your personal information, for example, when you

• • Apply for a loan or give us your income information
• Open an account or deposit money
• Use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only
• Sharing for affiliates’ everyday business purposes - information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for non-affiliates to market to you
State laws and individual companies may give additional rights to limit sharing

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.

DEFINITIONS

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies. Friends and Family Credit Union has no affiliates.

Nonaffiliates
Companies related by common ownership or control. They can be financial and non-financial companies. Nonaffiliates we share with can include mortgage companies, insurance companies, and direct marketing companies.

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Friends and Family Credit Union does not engage in joint marketing.

 

Friends and Family Credit Union, Inc.
3920 Erie St. S., Massillon, OH 44646
2905 Whipple Ave. N.W, Canton, OH 44708
46 Federal Ave. NW, Massillon, OH 44647
Phone: 330-832-1371

 

 

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MAIN PHONE: 330-832-1371
ERIE STREET (MAIN OFFICE):  3920 Erie St. S., Massillon, OH 44646  
ACME Fresh Market: 2905 Whipple Ave. N.W, Canton, OH 44708               DOWNTOWN:  46 Federal Ave. NW, Massillon, OH 44647 
© 2023 Friends and Family Credit Union, Inc.   

This institution is not federally insured, and if the institution fails, the Federal Government does not guarantee that depositors will get back their money.

Website by Riding Tigers Communications 

Accessibility:
Friends and Family Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 330-832-1371. All products and services available on this website are available at the Friends and Family Credit Union office.

This site may be utilized for authorized purposes only. Unauthorized access or use is not permitted and constitutes a crime punishable by law. Activity on this site is monitored for security purposes.