Locations
Hours:
Monday to Friday: 9 a.m. to 5 p.m.
Saturday: 9 a.m. to 12 p.m.
- Main Phone: 330-832-1371
- Online Banking Log In
- ART (Audio Response Teller): 330-832-4384
- Find a CO-OP Shared Branch
- Find an ATM
- Lost or Stolen Debit/ATM Cards: Call 1-800-472-3272 immediately
- Lost or Stolen MasterCard: Call 1-888-999-3365 immediately
- Friends and Family Routing Number: 241280252
Erie St. South
Main Branch & Operations Center
3920 Erie St. South, Massillon, OH 44646
Phone: 330-832-1371
info@friendsandfamilycu.com
Email is not a secure communication; do not include account numbers or other private financial information.
Canton
Located inside Acme Fresh Market
2905 Whipple Ave. N.W, Canton, OH 44708
Phone: 330-832-1371
Fax: 330-832-7650
info@friendsandfamilycu.com
Email is not a secure communication; do not include account numbers or other private financial information.
Downtown Massillon
Downtown Massillon Office
46 Federal Ave. NW, Massillon, OH 44647
Phone: 330-832-1371
Fax: 330-832-7650
info@friendsandfamilycu.com
Email is not a secure communication; do not include account numbers or other private financial information.
ATMs
ATMs are available at all three of our area branches. In addition, members can use thousands of surcharge-free ATMs within the national Alliance One and the MoneyPass networks. Look for the logos shown here at ATMs or search for an ATM by clicking on one of the logos.
You may also use your ATM card at any ATM displaying the Cirrus, FASTBANK or Pulse logos. These transactions may result in surcharges.
With an ATM/Debit Card, you can deposit, withdraw, transfer, or shop. Your debit card will electronically deduct funds from your checking account at the point of sale. You can use your debit card anywhere you see the MasterCard® logo and for online purchases. This card is also an ATM card and can be used to withdraw cash at ATM machines.
Co-op Shared Branches
Friends and Family Credit Union is a member of the Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch. There are no additional fees associated with this service.
Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the logo shown here at participating credit unions. You can also phone or text for locations and download the free Locator App.
- Use the online locator on the Co-op website
- Call 888-748-3266 to find a location by telephone
- Text a Zip Code to 91989 to find nearby ATM and Shared Branch Locations
- Download the CO-OP ATM / Shared Branch Locator for iPhone or Android
2024 Holiday Closing Schedule
The Credit Union follows the Federal Reserve Holiday Schedule and will be closed or observe special hours on the following days:
- New Year’s Day — Monday, January 1, 2024
- Martin Luther King Jr. Day — Monday, January 15, 2024
- Washington’s Birthday (Presidents Day) — Monday, February 19, 2024
- Memorial Day — Monday, May 27, 2024
- Juneteenth National Independence Day — Wednesday, June 19, 2024
- Independence Day — Thursday, July 4, 2024
- Labor Day — Monday, September 2, 2024
- Columbus Day — Monday, October 14, 2024
- Veterans Day — Monday, November 11, 2024
- Thanksgiving Day — Thursday, November 28, 2024
- Christmas Eve — Tuesday, Dec. 24 — Special hours may apply
- Christmas Day — Wednesday, December 25, 2024
- New Year’s Eve — Tuesday, Dec. 31, 2024 — Special hours may apply