Skip Navigation
Background image

Mobile Banking

Your accounts are as close as your phone or tablet!

Mobile app in handAs of MARCH 30, 2018, please delete the old FFCU MOBILE APP and install our NEW MOBILE APP.

The old app ceased to function on March 30th. After deleting your existing app, you will then be able to install the new app.

In addition, on March 30th, you MUST be enrolled in Online Banking prior to installing or signing into the new app. If you are not presently enrolled in Online Banking, simply click the online banking link on our home page or here. Once enrolled, you can proceed to install the new mobile banking app.

The mobile app lets you perform many tasks:

  • Manage Accounts & Loans
    Manage all of your FFCU Accounts and Loans securely under the Accounts Tab. View account balances, recent activity, and transaction details loans securely.
  • Transfer Funds
    Transfer funds between your FFCU Accounts and Loans with ease using the Transfer Tab.
  • Payments
    Set up and maintain bill payments or send money to family and friends in the continental US using the Payments Tab.
  • Mobile Check Deposits
    Make check deposits using RDC (Remote Deposit Capture) under the Deposit Tab. It’s as easy as taking a picture on your mobile phone!

 

If you are not enrolled in Online Banking:

If you are not already enrolled in our Online Banking, please visit our home page and click the “OBIE – Online Banking” link and follow the instructions provided to enroll. Unfortunately, you will not be able to access the new FFCU App until you have enrolled in Online Banking.

 

If you are enrolled in Online Banking:

Option 1 (Your App Store)

  1. Search for Friends and Family Credit Union in the App Store (iPhone users) or Google Play Store (Android users)
  2. Download the App
  3. Sign on using your Online Banking Logon ID and Security Code/Password
  4. When you first log in to the app, you will be prompted to accept the Terms and Conditions. You must accept the Terms and Conditions to begin using the App
  5. Use the App to Manage Accounts, Send Payments, Deposit Checks, and more

Get the online banking app on the Apple iTunes App StoreGet the online banking app on the Google Play Store

Option 2 (Via OBIE Online Banking)

Log into Online Banking, then click on MOBILE BANKING and follow the instructions. We are confident you will love the new enhanced services that the mobile app will provide, such as Bill Pay, Person to Person payments, and more!

  1. Sign into Online Banking
  2. Click the “Self Service” Tab
  3. Under the “Additional Services” menu, click Mobiliti
  4. Click the button to “Sign Up”
  5. Open and review Terms and Conditions
  6. Close Terms and Conditions pop up window and click “Accept” to accept the Terms and Conditions
  7. Select the services you want, such as, text alerts on the left side of the screen
  8. Scroll down and on the right side of the screen you will find a place to select your type of phone
  9. Select type of phone and input your mobile number
  10. Send a link to your phone by clicking the button just below where you entered your mobile number
  11. Open the text on your phone and click the link
  12. Download the App
  13. Sign in using your Online Banking Credentials

Please note: If you do not see a tab at the bottom for payments, you will need to sign into your Online Banking and agree to these services. There are two services you may utilize: you can use bill pay or send payments using POPMONEY.

Please contact our office at (330) 832-1371, option 4, if you have any questions.