Our Downtown Massillon office is temporarily closed for renovations

Posted 1 month ago

News photo

Dear Member,

Our Downtown Massillon office, 46 Federal Avenue, will undergo a major renovation beginning March 6, 2017, and will be completed approximately June 5, 2017.

During the remodeling process, it will be necessary to temporarily close the Federal Avenue office location until the completion of the remodeling. This will enable the renovation to finish much more quickly and save the credit union sizeable costs in this endeavor. When the renovation is complete we are sure you will be happy with the results as it will make the downtown office much easier to efficiently serve your financial needs.

We apologize in advance for any inconvenience. However, during the remodeling project, we will be happy to serve your financial needs at our following locations which are just a 5-minute drive from our Federal Avenue office at:

• 3920 Erie Street South (just south of Menard’s)

• Wales Square Branch 2056 Wales Road N.E

Both locations have Drive-Thrus and ATMs Also, the Federal Avenue ATM will be open during the remodeling. In addition, there are 25 Surcharge-Free ATMs within 8 miles of the Federal Office, and 12 Shared Branching Locations in Stark County where you can transact business while we renovate. If you have any questions or concerns please call 330-832-1371 Option 4 for more information.

Again, we apologize for any inconvenience. Thank you for your patience. We look forward to serving you soon at the renovated Federal Ave. office.


Nicholas Langenfeld, President & CEO

Back to top

Your short video could win a $5,000 College Scholarship from the Ohio Credit Union Foundation

Posted 1 month ago

News photo

Members of FFCU pursuing an undergraduate degree could win a $5,000 scholarship from the Ohio Credit Union Foundation. GPA is not a factor.

Entrants must answer the scholarship question, “How does being a member of a not-for-profit credit union differ from traditional for-profit financial institutions?” by creating a 60-second to 2½-minute in length video. Video entries can be edgy, funny, bold, simple, serious – or anything in between.

To qualify for the video scholarship, student applicants must: be at least a high school senior; be a member of an Ohio-based credit union, and; plan to pursue an undergraduate degree during the 2017-2018 school year.

To enter, create a 1 to 2½-minute video answering the scholarship question: “How does being a member of a not-for-profit credit union differ from traditional for-profit financial institutions?”

Video entries can be edgy, funny, bold, simple, serious – or anything in between.

Video entries must be submitted online via the Foundation’s website,, by 11:59:59 p.m. EST Sunday, April 30, 2017. Video finalists, selected by a judging panel, will appear on the website and the scholarship winner will be announced May 22.

Read more on the Ohio Credit Union Foundation website.

Back to top

Pick up a pre-paid re-loadable debit card for your teens or travel

Posted 2 weeks ago

News photo

Load - Spend - Reload… so your wallet never runs on empty!

Now you can get all of the ease, convenience, and safety of plastic without the risk of debt with a Pre-Paid Re-Loadable Debit Card from Friends & Family Credit Union. A VISA pre-paid card works just like a debit card and can be used worldwide at any location that accepts VISA. You choose the amount you want to load onto your card so you are in control of the amount you spend.


• Perfect for travel, special purchases, and everyday expenses

• Flexibility to make purchases in person, online and over the phone

• No credit history required

• No swipe or pin fees


• Great money management tool for teens and college students

• Helps you regulate your spending to what is only on the card

• Keeps track of your balances online Accessible Secure

• Get cash when you need it at more than a million ATMs worldwide

• Safe cashless options - not tied to your checking or savings accounts

Back to top

Download the free App to find 5,000 Shared Branches

Posted 2 months ago

News photo

Friends And Family Credit Union is a member of the CO-OP Shared Branching network of credit unions. This allows our members to conduct transactions at more than 5,000 participating credit union branches around the world, just as you would at a Friends And Family Credit Union branch.

There are no additional fees associated with this service. Find a Shared Branch near you, your workplace, or your travel destination using the online search, or look for the CO-OP logo at participating credit unions.

Find a Shared Branch and Download The Free App

Back to top

Board nominations announced

Posted 3 months ago

News photo

Our members are the true foundation of the credit union and we thank you for your patronage and support.

The credit union is a cooperative financial institution owned and managed by the people who use its services: you, our members. A volunteer board is one of the primary differences between a credit union and a bank.

This year we have two seats up for election. Nominated for a 3-year term are: Melville “Bud” Maier and Gary Lucas.

The election will not be conducted by ballot and there will be no nominations from the floor when there is at least one nominee from each position.

Friends & Family Credit Union provides for the acceptance of additional nominations from the membership. If you are interested in running for the board of directors, send a letter of interest with a statement of biographical data, qualifications, and willingness to serve the appropriate term. This letter must be received at the credit union by February 28, 2017.

Back to top

Thank you for voting FFCU Best Credit Union/Bank for the fifth consecutive year

Posted 5 months ago

News photo

Thank you for choosing FFCU as a Readers’ Choice Award Recipient!

Each year, the readers of The Independent recommend outstanding businesses and agencies in Western Stark County to receive this recognition. A panel of judges then selects up to five finalists per award category.

We are pleased to have been nominated and to have received the award for “Best Credit Union/Bank” for the Fifth Consecutive Year!

Friends and Family Credit Union was also voted “Best Employer” for the Second Consecutive Year.

In addition, Kathy Ruby was voted as “Best Teller”.

FFCU was also selected as providing “Best Customer Service”.

We are so proud to serve Stark County! We are also thankful for the staff and Board of Directors of FFCU and extend our gratitude to our members for allowing us to assist you with your financial needs.

Back to top